Everything we do is highly personalized and delivered by a caring and conscientious team. We know that in order to work effectively, we must understand our members' priorities, needs and preferences. Here we list our VIP services for our most exacting customers.
31 July, 2019
Gastro tour in Kiev, the capital of Ukraine, is a city with special and very special atmospheres, characterized by a strongly chameleonic and multiform historical center, dotted with churches, palaces, squares and art museums of rare beauty.
What is your experience in concierge service?
Our experience in concierge service is nearly 5 years.
What is the full range of your services?
Hotels and stay arrangements, air tickets, yachts rental, private airplanes and helicopters, personal security services, car rental with driver or car rental for a long-term period, domestic services, guide services and interpreters, legal support, banking assistance, personal manager, conferencer organization, real estate consultancy, etc.
How fast are you processing the request?
It all depends on the complexity of your requests - usually from several hours to 1 day. We can be extremely reactive, yet, we would prefer to have some time in advance in order to be able to process your requests very attentively and prepare to host you in best possible way.
What is the preffered way of communication and what are your working hours to contact you?
We prefer to communicate via email, phone calls and messengers. (Whatsapp, Viber, Telegram). Our working hours are from 10 a.m. to 19 p.m.(local time). This is when we process requests. However for us there is no time frame when running your errands.
What fee do you charge for providing concierge services?
There are factors that can influence the fee – level of emergency, duration of your stay and specifically types of services you want to get. As soon as let us know what is it that you want us to provide our manager will guide you about the fee and the payment method.